Privacy Policy

Privacy Policy

Cocoa Crate (“Cocoa Crate”) and our affiliates understand consumers’ concerns about privacy, and we want to inform you how Cocoa Crate collects, stores, uses, shares, processes, and protects information about you. This Privacy Policy applies to the website (“Site”).

By using our websites and/or by providing us with your information, you accept the practices outlined in this Privacy Policy. If you do not agree to our Privacy Policy, please do not use our website or provide us with any of your information.



What is “Personal Information”?

Personal Information is any information that identifies you as an individual. The types of Personal Information we may collect include, but are not limited to:

  1. Name
  2. Mailing Address
  3. Email Address
  4. Phone Number
  5. Credit Card Number
  6. Username
  7. Password

If you provide the Personal Information of other people, you represent you have the authority to do so and that you authorize Cocoa Crate to use the Personal Information in accordance with our Privacy Policy.


How Might We Collect Personal Information?

Cocoa Crate may collect Personal Information in a variety of ways, including, but not limited to, registering on our Site, subscribing to the newsletter, responding to a survey, placing an order, filling out a form, contacting Customer Service, etc. The Personal Information you share with Cocoa Crate may also be combined with Personal Information and other information that is publicly available.


Why Do We Collect Personal Information?

Cocoa Crate collects Personal Information for a variety of reasons, including, but not limited to:

  1. To respond to customer service requests and support consumers’ needs.
  2. To personalize users’ experiences.
  3. To improve our website.
  4. To complete and fulfill purchase orders, such as processing payments and delivering orders.
  5. To inform you of any changes to our terms, conditions, and/or policies.
  6. To send you information you previously agreed to receive about topics we believe will be of interest to you.
  7. To provide you with updates and announcements concerning our products, promotions, and programs.
  8. When applicable, process rewards and prizes.
  9. To allow you to participate in contests, promotions, sweepstakes, and polls.
  10. If previously agreed, to send you periodic emails.
  • You may opt out of receiving future emails at any time by contacting us via our Site or by following the unsubscribe instructions provided in each email.
  1. To comply with applicable law, respond to requests from public and government authorities, to protect our rights, privacy, safety, and/or property and/or that of our affiliates, you, or others.


Do We Share Your Personal Information?

We do not sell, trade, or rent your Personal Information to third parties. We may share generic demographic information, not linked to Personal Information, regarding visitors and users with our business partners, affiliates, and/or advertisers for the reasons previously discussed. We may employ third party service providers to help with the operation of our business and Site (such as, web hosting, customer service, credit card processing, and sending out newsletters). We will share your information with these third parties only for these limited purposes.


How Do We Protect Your Personal Information?

Cocoa Crate takes the protection of your personal information seriously, and we take steps to help keep your information confidential and secure. We take reasonable steps to protect your Personal Information and have adopted security measures regarding data collection, storage, processing, and destruction of your Personal Information to protect against authorized access, alteration, disclosure, or destruction of your Personal Information.

Any Personal Information you provide to Cocoa Crate occurs over an encrypted SSL secured communication channel. Because the Internet is not 100% secure, we cannot promise your use of our Site is completely safe. Any use of the Internet should be done so with caution. Please contact us immediately if for any reason you feel your interaction with our Site is not secure. We can be contacted at the email address or physical address provided in the “Contact Us” section of this Privacy Policy.


How Long Do We Retain Your Personal Information?

Your Personal Information is retained only as long as necessary to meet the purposes identified in this Privacy Policy.


Can I Opt Out of Providing Personal Information?

Consumers may visit our Site anonymously, and the provision of such Personal Information to Cocoa Crate is voluntarily. However, please be aware that in refusing to provide such Personal Information you may be prevented from engaging in certain Site-related activities (e.g., making online purchases). You may also opt out of receiving future emails and/or communications from us by following the unsubscribe instructions provided in such emails or by contacting us at any time through the contact information provided in the “Contact Us” section of this Privacy Policy.

We will try to comply with your request as soon as reasonably possible, but such changes may not be effective immediately.



Other Information We May Collect

In addition to Personal Information, Cocoa Crate may also collect additional information such as:

  1. Browser and device information
  2. Server log file information
  3. Information collected through cookies, pixel tags, and other technologies
  4. Demographic information
  5. Location information
  6. Aggregated information

Such information does not reveal your specific identify. You can choose to turn off cookies and tracking tools. However, please be aware that turning off such tools may cause parts of our Site to not work properly.


How May We Collect Other Information?

  1. Through your browser or device. Such information may include, the type of computer you are using, operating system name and version, device manufacturer, and Internet browser.
  2. Through server log files.
  3. Through the use of cookies.
  4. Through the use of Adobe Flash or other similar technologies.
  5. Through clear GIFS, pixel tags, or other similar technologies.
  6. Through satellite, cell phone tower, or WiFi signals.
  7. From you when providing information such as gender and zip code.



Our partners, suppliers, advertisers, sponsors, licensors, and other third parties may share advertising and other content on our Site. Cocoa Crate has no control over this third party content and is not responsible for the practices used by third party websites linked to or from our Site. These third party sites are subject to their own terms and conditions.



Cocoa Crate takes the protection of the privacy of young children very seriously. We do not knowingly solicit or collect Personal Information of children under the age of 13. If we learn that we have accidentally collected the Personal Information of a child under 13, we remove that information from our records as soon as feasibly possible. Our Site is not intended to be directed or marketed to children under the age of 13. Parents can review any information we may have about your child and can request certain information be changed or deleted by contacting us at the email address or physical address contained in the “Contact Us” section of this Privacy Policy.



Cocoa Crate reserves the right to update this Privacy Policy at any time. The date at the bottom of this page indicates the last date the Privacy Policy was updated. You acknowledge and agree it is your responsibility to periodically review our Privacy Policy and stay aware of any changes or updates.



In using our Site, you agree to the terms of this Privacy Policy and the terms contained in our Terms of Service. If you do not agree to our terms, do not use this Site. Your continued use of our Site will be deemed your acceptance of our terms.



If you have any questions concerning this Privacy Policy, the practices of the Site, your dealings with the Site or with Cocoa Crate, or any other comments, questions, or concerns then please contact us at:

Cocoa Crate

5877 E. Brown Ave.

Fresno, CA 93727


Or by email at:


This policy was last updated December 22, 2015.

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